Self Storage Property Manager

Full job description

We are looking to hire a Full Time Manager for our Racine, WI Property

We offer a competitive hourly wage plus other bonuses and benefits.

We are looking for an effective communicator who takes pride in their work and works with integrity to do the best job they are capable of each and every day.

Applicants that are outgoing, self-starters, highly motivated, sales-savvy, and tech savvy are highly encouraged to apply.

• Prior self-storage experience is preferred. But not necessary if you have comparable experience in other retail, restaurant or customer service industries

Job Duties:

Our managers support and are responsible for different components of the operation of their property, including: leasing storage & parking, helping maintain the property cleanliness and presentation (units and common areas), supervising on-site projects, communicating with home office team, and cultivating positive relationships with tenants and vendors.

Providing outstanding customer service including assessing and resolving customer problems in a timely manner and professionally handling telephone and walk-in inquiries

Management of a self-storage rental office including (but not limited to) opening and closing the office on time each day, making daily bank deposits and preparing daily, weekly, and monthly reports as needed by the home office

Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management

Maintaining all tenant documentation in a neat and orderly manner using company tools and methods

Controlling delinquencies through telephone, email contact and letters on a scheduled basis including sending out monthly invoices and legal notices

Cleaning empty spaces(units), hallways, and grounds as needed. Cleaning office and restrooms daily. Taking pride in the complete appearance of the property by making regular assessment of the conditions and working to resolve maintenance and cleaning needs quickly and completely

Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks, weekly walkthroughs (audits) as well as visual inspection daily

Assist in preparing units for auction, vacate as prescribed by law and according to company policies & procedures.

Effectively communicate with management and fellow associates

Work Skills:

Basic computer operation required. Candidate must understand and be proficient in MS Word, Excel, Teams and Outlook. Preferably experience using a self-storage software application but not required. Understanding of an automated gate system preferred but not required.

Experience & Qualifications:

5 years of customer service.

3 years of supervisory experience.

Retail sales.

General office skills.

Organizational skills.

Ability to pay close attention to detail.

Ability to read and write in English required.

Applicants must have a valid Driver License & proof of current auto insurance.

Reliable transportation

Education:

High School Diploma Required.

Associate’s Degree/ Bachelor’s Degree Preferred

PHYSICAL DEMANDS:

Sitting for approx. 2-5 hours, Walking the property on a daily and regular basis as needed. Light to heavy lifting 40-50 lbs.

Benefits:

Quarterly Commissions

Please submit your resume in PDF format only.

Pay: Contingent on experience

Ability to Commute:

• On a daily basis to work (Required)

Ability and willingness to relocate or work at other properties as needed:

Work Location: In person